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Ace Hardware Store

Ace Hardware Store
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Genesis Top Forum Contributor6.7 yrs
~ 8 mos ago    
Ace Hardware Store
 
Curious - Is the customer service good at the Ace hardware store in Porter good?
I was in the one in Kingwoood. Three employees standing near the entrance were talking amongst themselves. They did not ask me if I need any assistance. I was ignored. First time this had happened at this store.
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MsMuffet
~ 8 mos ago    
Genesis :
So sorry that happened to you. I shop at the one near my home in Atascocita. They always have someone coming around asking if there's anything they can help me with. Maybe Porter location would be better. 🤞🤷
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Bloom Online Top Forum Contributor4.4 yrs
~ 8 mos ago    
Genesis :
I've always had good service at the KW store. I've also shopped the Porter store a few times and the service there was good as well.
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otto Online Top Forum Contributor12.5 yrs
~ 8 mos ago    
Bloom : Was the bad there bad as well? (Sorry, couldn't resist it.)
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Bloom Online Top Forum Contributor4.4 yrs
~ 8 mos ago    
Bloom : Was the bad there bad as well? (Sorry, couldn't resist it.)
 
otto : Thx for the edit prompt. 🙃
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Genesis Top Forum Contributor6.7 yrs
~ 8 mos ago    
Genesis : I've always had good service at the KW store. I've also shopped the Porter store a few times and the service there was good as well.
 
Bloom : I've usually had good service at KW store. Just this recent incident.
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Bloom Online Top Forum Contributor4.4 yrs
~ 8 mos ago    
Bloom : I've usually had good service at KW store. Just this recent incident.
 
Genesis : Maybe it was a one time thing. Whenever I go in a hardware store, I ALWAYS need help. I probably would have interrupted their conversation with "Excuse me, I really need help." 🙃
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Genesis Top Forum Contributor6.7 yrs
~ 8 mos ago    
Genesis : Maybe it was a one time thing. Whenever I go in a hardware store, I ALWAYS need help. I probably would have interrupted their conversation with "Excuse me, I really need help." 🙃
 
Bloom : Yeah, I agree. Probably a one time situation. I've usually had good service in the past. Just bothered me when 3 employees standing there talking, and they can see customers coming in.
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Solster 8.2 yrs
~ 8 mos ago    
The one in Porter has been so far in my experience. About 80% of the time I have been there, they've greeted me or ask me I need help finding anything.
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